Scope Summary
This Privacy Policy applies to Alma Lasers and its Australian website, almalasers.com.au Alma Lasers is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), ensuring your personal information is handled with care and transparency.
Our Privacy Commitment
Alma Lasers is committed to conducting its business in a way that ensures the privacy of all individuals. Employees are trained and expected to comply with this Privacy Policy and all applicable laws and regulations.
Collection of Personal Information
We collect personal information that you choose to provide during your interactions with us. This may include, but is not limited to:
- Name, address, and contact details (e.g., phone and email).
- Demographic information, such as age and preferences.
- Information submitted through forms or during transactions.
For your convenience, we use cookies and similar technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.
Uses of Personal Information
We collect and use personal information to:
- Provide requested products or services.
- Send important updates, such as warranty information, safety notices, and product recalls.
- Deliver marketing communications about Alma Lasers’ products and services, where permitted by law or where you have consented.
Sharing of Personal Information (Onward Transfer)
We do not share, trade, or sell personal information to unrelated third parties for marketing purposes. Your information may be shared with:
- Alma Lasers’ subsidiaries and business partners for operational purposes.
- Third-party service providers that comply with privacy protections equivalent to those under the Privacy Act 1988.
If information is transferred outside Australia, we will ensure appropriate safeguards are in place to protect your data.
Access and Correction
You have the right to access the personal information we hold about you. You may also request corrections if your information is inaccurate or incomplete. Please contact us at [email protected] to make a request. We may require identification before processing your request.
In certain circumstances, we may refuse access or correction requests, but we will provide written reasons and details on how you can make a complaint.
Complaints About Privacy Breaches
If you believe Alma Lasers has breached your privacy, please contact us at:
Email: [email protected]
Mail: Privacy Management, Alma Lasers Australia
We will respond to your complaint within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or loss. Despite our efforts, we cannot guarantee absolute security of your data.
Retention of Information
Personal information is retained only as long as necessary to fulfill business needs or comply with legal obligations.
Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal obligations. Changes will be effective immediately upon posting on this Site.
How to Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
Mail: Privacy Management, Alma Lasers Australia